BUSINESS PROCESS- BPO


Amerytech has taken serious initiative to serve our global customer in providing outstanding customer services through the delivery management such as customer care, help desk, and sales support on any upcoming industries. Amerytech now in process of establishing a hi-tech call centre that ensures an offering of diversified solutions. Our products are designed to improve operational strategies, optimize technical capabilities, and identify emerging market opportunities. Please see our new onsite infrastructure visuals.

Whether you completely outsource your business operations or manage your own centres, you can leverage our state of art equipment and infrastructure to:

  1. Accommodate decent levels of transaction volume.
  2. Build the customer faith and trust on your business.
  3. Helping our customers and acquire and retain their loyalty
  4. Understand the true partnership and we believe true partnership well done with promise commitment, high performance that produces fruitful business.
  5. Leveraging our knowledge and experience in customer contact services
  6. Our scalable recruiting and training system allows us to hire rapidly while maintaining exceptionally high standards in service quality.
  7. Our customized workflow and operational planning expertise helps clients scale their programs and meet project goals on schedule and within budget..
 

Infrastructure Procurement

  • Support centre which operates 24x7
  • Automatic call distributor (ACD)
  • Handset connected to all digital ports for superior voice quality
  • Facsimile and Head set devices connected to all analog devices
  • Fully functioning 512 kbps VOIP connection
  • IVR platform (integration and hosting)
  • eCRM tool (customer provided)
  • Voice comprehension technology (optional)
  • Technology for remote multiplex management
  • Interactive training rooms and simulation labs
  • Highly reliable desktops by global giants
  • Redundancy Provided at every point of failure (Complete redundancy for voice facility under process, a redundant VOIP to be set up)
  • LAN based on advanced technology, firewall and secure VPN for remote access. All these are sufficiently backed by back end support agreement
  • Complete disaster recovery procedure
  • Facility for discrete client quality monitoring

Industries

 
  • Medical and Health
  • Finance
  • Consumer Product and Retail
  • Energy and Utilities
  • Insurance
  • Internet, Media and Entertainment Services
  • Technology
  • Telecommunication and Wireless
  • Travel/Hospitality
  • Are you interested to know details?


    If you would like more information about Amerytech call centre management and infrastructure support services, please contact us today!

    MEDICAL BILLING

     

    Amerytech Medical Billing Services is a truly unique medical billing company that stands out from the crowd. At Amerytech we are focused on one mission: To collect the maximum revenue for your practice as fast as possible while helping to alleviate costs and hassle for your organization. Everything else you will read about in our site is how we deliver our mission with a single-minded focus.

    Amerytech provides you with:
    • Guaranteed Results that leave you with no doubts as to how your billing will be handled. No other medical billing services match Amerytech's guarantee.
    • Proven track record of increasing client profits by increasing collections 10 to 20 percent while lowering the cost of billing as compared to either in-house or other medical billing services.
    • Complete medical billing solution that includes an EMR, Instant Payment Program (where you receive your funds within 24 hours of seeing a patient), an upfront insurance verification and patient collection tool, all patient calls and all data entry. Amerytech Medical Billing Services does not ask your staff to perform data entry, correct claims or perform patient collections activities.
    • Extraordinary Process and Technology that prevents errors from propagating through the system. Amerytech Medical Billing Services pre-adjudicates your claims before they are ever submitted. We know what will and will not pay before the claims are ever sent to the payers.
    • Complete transparency with easy to read dashboard reports that are available 24/7 on-line from any computer with an internet connection. Amerytech Medical Billing Services has reporting procedures and processes that are truly unequaled in the medical billing industry.
    • Incredible team of professionals that includes medical providers, practice managers, certified coders, experienced business professionals, and engineers. Amerytech Medical Billing Services has the caliber of people you need on your team to deal effectively (doing the right job) and efficiently (doing the job right) with insurance companies and government entities.
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